Refund Policy

Last Updated: January 2026

General Policy

• All payments are non-refundable unless explicitly stated otherwise

• Payments confirm reservation of a spot, resources, and operational costs

• Fawry’s responsibility is limited to payment collection. For any related issue, please contact us

Exceptional Cases

Refunds may be considered only in the following cases:

• Program cancellation by SANE

• Duplicate or incorrect payment due to technical error

In such cases, refunds will be processed through the original payment method via Fawry.

Non-Refundable Situations

No refunds will be issued for:

• Change of mind after payment

• Non-attendance or late arrival

• Withdrawal after program start date

Processing Time

Approved refunds may take 7–14 working days, depending on Fawry and banking procedures.

Contact for Refund Requests

📧 info@saneegypt.com
📞 01156948295